Ed Wiley & Associates was founded in 2007 and has been going strong since. We are working with a growing client base on a variety of projects.
Edward Wiley possesses over 30 years of experience.
Developed and presented a plan for the overhaul of an on-line school.
Redesigned one reporting system reducing manual input and maintenance requirements by 90% thereby eliminating over 50% of the processing errors.
Developed methods of software upgrade implementation across multiple departments and platforms to simplify the installation resulting in a 10-12 hour decrease in the required downtime.
Adapted electronic data delivery mechanisms to reduce manual efforts in the computer center allowing several positions to be eliminated.
Defined and implemented solutions to reduce processing errors resulting in a major decrease in job reruns and CPU cycles.
Established Application Test Plans resulting in few post-implementation corrections.
Developed SLA for group to provide 24x7 support.
Created actionable monthly US and European production and error reports for management.
ITIL v3 Certified
PMP
MBA, Finance, Indiana University - Bloomington
BA, Finance, University of Illinois -Urbana Champaign